When running a business, startups and small and medium-sized businesses need all the help they can get. For overseas companies, help sometimes comes through outsourcing non-core business functions to BPO companies.
With the Philippines as one of the top BPO destinations in the world, companies are assured of high-quality performance while cutting costs. This is the reason why the Philippines secured a spot in being one of the favorite outsourcing hubs of small to multinational businesses.Commonly Outsourced Jobs to the Philippines
With lower costs, a highly skilled workforce, and a supportive government, it’s no secret that outsourcing to the Philippines is one of the best in the world.
If you’re thinking about outsourcing to the Philippines, here are some of the key business functions that you can entrust to Filipino experts.
Data Entry
No business can operate without data. Inventory, client databases, transaction records, shipping documents, account receivables, employee profiles, and more are important information for day-to-day business operations. An outsourced team can handle this information for you.
The Data Privacy Act of 2012 brought the Philippines’ data policies to international standards. With this data privacy act, you can rest assured that your data will remain safe and that it will never reach the wrong hands!
Virtual Assistant and Admin
Have you ever found yourself saying “I just don’t have enough time to finish all my work in one day”? If so, you could benefit from having a virtual assistant. A virtual assistant provides clients with professional administrative or technical assistance. They provide remote assistance for a variety of tasks, whenever you need it. Filipino virtual assistants have traits and skills that make them unique and remarkable. Filipino VAs are known to be respectful, good listeners, cheerful, and hardworking.
Moreover, they are proficient in English and most are highly educated. Hence, the Philippines is one of the top providers of virtual assistants in the outsourcing industry.
Inbound/Outbound Customer Service
Customers are at the heart of all businesses. As such, open communication is crucial for any modern enterprise. For startups and small and medium-sized businesses, having a call center that meets this demand will require additional expenses on equipment, facilities, and employees specifically trained for inbound and outbound customer support. Considering the overall costs of having your own inbound/outbound customer service, the more affordable solution would be outsourcing your call center operations. Filipinos are recognized for providing first-rate customer support services, no matter where the client may be located in the world.
The Filipinos’ proficiency in English gives them a competitive advantage. Plus, their friendly and warm personalities enable them to connect with customers almost instantly.
Web Development and Design
Web developers are responsible for everything that you see on a website. They develop and implement programming codes that make up the web pages that internet users browse and use. Web developers are skilled in HTML, MySQL, CSS, FTP PHP, JavaScript, and other basic graphic design skills. They are also responsible for resolving any glitches and issues on the website that they are handling.
According to Data Report, an estimate of around 73.91 million Filipinos are internet users. This is why it is not surprising that Filipinos will take part in the web development and design industry. If you are looking for someone who can develop and design a website for your business, consider hiring a Filipino web developer.
While there are numerous web design companies and freelance web designers throughout the world, Filipinos are some of the best in the industry. They are creative, hardworking, trustworthy, and friendly. Most of all, they are experts at what they do. The web design industry is one of the hottest industries in the Philippines. Hence, you can expect them to be equipped with the right skills and knowledge to design and develop your website and other digital projects.
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Kevin Thompson is an accomplished outsourcing professional with an outstanding record of success. In 2010, Kevin migrated from California to reside full-time in the Philippines. He was assigned to develop and manage his first offshore advertising team for a US-based Niche Media company. In 2 years, his team of six representatives managed to generate over $2M in advertising revenue. Over the years, Kevin has built and handled teams of hundreds of employees in outsourced and offshore environments spanning various functions and in different verticals.
